How long will it take my order to ship out?
Shipping takes place 7-14 business days from the next business day your order is received. All of our apparel items are made custom upon order, 7-14 business days is the average production time. We work hard to ship orders out within that time frame. However, this is susceptible to change during peak seasons, such as Christmas and Mother's Day.
How long will it take for my order to arrive once shipped?
Once production is completed orders are shipped and delivered within 2-3 business days.
What is your return policy?
Because all apparel is made custom for each order we do not accept returns or exchanges on apparel and custom merchandise.
We do not offer returns or exchanges on items due to incorrect size chosen, change of heart, etc. Please make sure that you use our sizing charts or contact us via email if you're unsure before purchasing. An email will be sent upon ordering to verify that the order is correct and a 24 hour grace period is given to correct any errors.
Can I cancel an order once it is placed?
We will not cancel any order after receiving payment due to automatic production of merchandise. We allow 24 hours to make modifications to orders such as sizing corrections, color change, etc.
What methods of payments are accepted?
All prices are in U.S. dollars. For credit card orders we accept all major credit cards. We also accept payments via Google Pay and Apple Pay.
My package never arrived and is lost? Will my order be resent or refunded?
We are not responsible for post office issues relating to lost/stolen packages, delayed shipping, and/or incorrect provided shipping addresses. For example, if your tracking number shows that your package was “successfully delivered” then it becomes the responsibility of the post office.
We will do our best to assist and locate packages but once an item has been shipped and we verify we shipped it to the address provided we can not be held liable. Any order that is returned to us and needs to be re-shipped due to improper address on your part or failure to claim will result in the recharging of the shipping costs to get the package back to you.
In some instances with graphic images (not font), the actual graphic may be increased in size for clarity in our store. This is not considered a defect in quality or product. Please note that colors may not be exact, but extremely close, due to digital mockup limitations and varying screen resolutions.
If for any reason there is a defect in our product, customer has approximately 10 (calendar) days from date of package receipt to notify us of the defect.