Frequently Asked Questions

How long will it take my order to ship out?

We are a print on demand company and all products are made to order. Some items will ship separately.

Processing

Apparel takes 3-9 business days to create. In some cases, due to item back order, there may be a slight delay (usually of no more than 7 additional days).

Our Travel bags, Bomber Jackets, Windbreakers, Jerseys, and Print All Over Items take 5 to 10 business days to create and about 7 to 10 business days of traveling time.

Once your order has shipped, you will receive your tracking number to the email you provided during check out.

Shipping times are susceptible to change during peak seasons, such as Christmas and Mother's Day.

 

I forgot to use my discount code/missed a sale.
Unfortunately, our software does not allow us to adjust prices to finalized purchases. Once your order has been confirmed, it’s not possible for you, or us, to change it once submitted. Please ensure all your information is accurate before submitting your order, including your discount code.

Only ONE discount code may be applied per order, this includes automatic discounts (discounts that do not require a code).

This applies to Free Shipping discount codes.

 

How long will it take for my order to arrive once shipped?

Once production is completed orders are shipped and delivered within 2-3 business days.

During peak season (such as Christmas and Mother's Day), please expect shipping delays due to high volume with parcel carries (USPS, UPS, FedEx, DHL, etc).

 

What is your return policy?

Because all apparel is made custom for each order we do not accept returns or exchanges on apparel and custom merchandise.

We do not offer returns or exchanges on items due to incorrect size chosen, change of heart, etc. Please make sure that you use our sizing charts or contact us via email if you're unsure before purchasing. An email will be sent upon ordering to verify that the order is correct and a 24 hour grace period is given to correct any errors.

 

Can I cancel an order once it is placed?

We will not cancel any order after receiving payment due to automatic production of merchandise.

 

What methods of payments are accepted?

All prices are in U.S. dollars. For credit card orders we accept all major credit cards. We also accept payments via Google Pay and Apple Pay.

 

My package never arrived and is lost? Will my order be resent or refunded?

We are not responsible for post office issues relating to lost/stolen packages, delayed shipping, and/or incorrect provided shipping addresses. For example, if your tracking number shows that your package was “successfully delivered” then it becomes the responsibility of the post office.

We will do our best to assist and locate packages but once an item has been shipped and we verify we shipped it to the address provided we can not be held liable. Any order that is returned to us and needs to be re-shipped due to improper address on your part or failure to claim will result in the recharging of the shipping costs to get the package back to you.

 

Additional

In some instances with graphic images (not font), the actual graphic may be increased in size for clarity in our store. This is not considered a defect in quality or product. Please note that colors may not be exact, but extremely close, due to digital mockup limitations and varying screen resolutions. 

If for any reason there is a defect in our product, customer has approximately 10 (calendar) days from date of package receipt to notify us of the defect.